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 FAQ Home > Hydroderm Rewards Program
What is the Hydroderm Rewards Program? This is a free and convenient service for our valued customers, providing 30-Day Trials on our Age-Defying Wrinkle Reducer, Triple Effects Eye Serum and BodyShape Skin Toning Lotion PLUS exclusive discounts on these products and all other Autoship products you order. You also enjoy the convenience of home delivery and automatic billing to your credit card, ensuring you never run out of your favorite Hydroderm Age-Defying products. Membership is free, there are no minimum orders and you can cancel at any time. For example, as a new customer in the program, ordering a 30-Day Trial of Hydroderm Age-Defying Wrinkle Reducer for the first time, we want you to have ample time to begin enjoying the benefits of the product—so you have 30 days from the ship date to try it. At the time you place your order, we only bill you a non-refundable Shipping & Handling charge of $6.95. If you agree that the Age-Defying Wrinkle Reducer helps you look younger, do nothing but enjoy the great results. Your credit card will be billed at the conclusion of the free trial period for the special low price of $79.95 (a $120.00 retail value)—and you will continue to receive a fresh 2-month supply of Hydroderm Age-Defying Wrinkle Reducer every 60 days at the discounted price of $79.95. That’s a 33% savings! If for any reason you are not satisfied with the product, simply email the Hydroderm Customer Care Center at info@hydroderm.com within 30 days of the ship date marked on your purchase receipt, and one of our Care Agents will give you a Return Merchandise Authorization number (RMA) and further instructions. Providing we receive the unused portion of the product within 10 days of responding with the RMA number (no later than the 40th day from the original ship date,) you will NEVER be billed other than the initial shipping and handling charges, and we will cancel all further shipments of the product. For more detailed instructions on our Return Policy, please refer to the “Returns” section in the Frequently Asked Questions tab (FAQ.)
For your convenience, enrollment is automatic when you place your first order of Hydroderm product. Whether you order online or by phone, terms of the free trial and auto ship program (as above) are described, and must be accepted by you, before your order can be processed. You may cancel any time by emailing the Hydroderm Customer Care Center at info@hydroderm.com.
Yes, you may purchase a single shipment of Hydroderm products at the full Retail Price. This offer does not include the benefits of the 30-Day Trial—nor does it include exclusive discounts starting with your first order, or the convenience of knowing your next shipment of Hydroderm is on its way just in time!
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